Navigating Abu Dhabi’s extensive public transportation system is made easier and more convenient with the Hafilat Card. This smart card is essential for frequent commuters, offering a streamlined and efficient way to pay for bus fares and manage travel expenses. In this detailed guide, we will explore everything you need to know about the Hafilat Card, including its types, benefits, usage, and where to obtain one.
What is the Hafilat Card?
The Hafilat Card is a contactless smart card introduced by the Department of Transport (DoT) and the Integrated Transport Centre (ITC) in Abu Dhabi. It is designed to facilitate cashless transactions for public bus fares, making the commuting experience more seamless and efficient. The card can be used for local, regional, and inter-city bus services, providing flexibility and convenience for daily commuters.
Types of Hafilat Cards
There are several types of Hafilat Cards available, each tailored to meet different commuting needs. Here’s a breakdown of the various card types and their specific features:
- Personalized Hafilat Card
- Ideal for frequent commuters.
- Personalized with the holder’s details.
- Offers additional benefits like student, senior citizen, and people of determination discounts.
- Anonymous Hafilat Card
- Suitable for occasional travelers.
- No personal information required.
- Can be easily purchased and topped up.
- Temporary Hafilat Card
- Designed for short-term use.
- Valid for a limited period (weekly or monthly).
- Ideal for tourists and short-term visitors.
- Student Hafilat Card
- Exclusive for students.
- Provides discounted fares.
- Requires proof of student status during application.
- Senior Citizen Hafilat Card
- Available for residents aged 60 and above.
- Offers free or discounted travel.
- Requires age verification during application.
- People of Determination Hafilat Card
- Designed for individuals with disabilities.
- Provides free travel.
- Requires relevant documentation during application.
Pricing and Validity
Hafilat Cards come with different pricing and validity options depending on the type of card and the travel pass selected. Below is a summary of the pricing for weekly and monthly passes:
| Pass Type | Price | Validity | Usage |
|---|---|---|---|
| Weekly | AED 30 | 7 days from purchase date | Unlimited trips between Abu Dhabi and Al Dhafra |
| Monthly | AED 80 | 30 days from purchase date | Unlimited trips between Abu Dhabi and Al Dhafra |
Additional fare details:
- Local trips (within the city): AED 2
- Regional trips (suburbs): AED 2 + AED 0.05 per kilometer
- Inter-city trips: AED 10 + AED 0.1 per kilometer
- Hafilat card cost: AED 10
- Senior Citizen/People of Determination Pass: Free
How to Obtain a Hafilat Card
Hafilat Cards can be obtained from various outlets across Abu Dhabi, including:
- Shopping Malls: Many malls have kiosks and customer service centers where you can purchase and recharge Hafilat Cards.
- Bus Stations: Major bus stations have vending machines and service counters for Hafilat Cards.
- Vending Machines: Located at strategic points, these machines offer easy access to purchase and top-up cards.
- Customer Care Centers: ITC customer care centers provide comprehensive services related to Hafilat Cards.
To register for a Hafilat Card online, you can visit the Hafilat recharge website at www.hafilat.darb.ae.
Using the Hafilat Card
Using the Hafilat Card is straightforward. Here’s a step-by-step guide:
- Top-Up: Add value to your card through the T-purse (electronic wallet) online or at any authorized outlet.
- Board the Bus: As you board, tap your Hafilat Card on the card reader located near the bus entrance.
- Fare Deduction: The fare will be automatically deducted from your card’s balance.
- Monitor Balance: Keep track of your balance through the Darbi app or online portal.
Benefits of the Hafilat Card
- Convenience: Cashless transactions make boarding and paying for bus fares quick and hassle-free.
- Cost-Effective: Offers various passes and discounts for frequent commuters, students, seniors, and people of determination.
- Accessibility: Available at multiple locations and online, ensuring easy access for all users.
- Efficiency: Reduces the need for carrying cash and speeds up the boarding process.
Additional Features and Services
- Hafilat Recharge Website: Allows users to top up their cards, check balances, and manage accounts online.
- Darbi App: Provides real-time information on bus schedules, routes, and traffic conditions. It also supports Hafilat Card top-ups and fare management.
- Customer Support: ITC offers robust customer support through their call center (800-850) and various service centers across Abu Dhabi.
FAQs About the Hafilat Card
How can I get a Hafilat Card? You can obtain a Hafilat Card from shopping malls, bus stations, vending machines, and ITC customer care centers. Online registration is also available at www.hafilat.darb.ae.
What types of Hafilat Cards are available? There are several types, including Personalized, Anonymous, Temporary, Student, Senior Citizen, and People of Determination cards.
How do I top up my Hafilat Card? You can top up your card online through the Hafilat recharge website, at bus stations, vending machines, and other authorized outlets.
Are there any discounts available? Yes, discounts are available for students, senior citizens, and people of determination.
Can I use the Hafilat Card for inter-city travel? Yes, the Hafilat Card can be used for local, regional, and inter-city bus services.
The Hafilat Card is a crucial element of Abu Dhabi’s public transport system, providing a seamless, cost-effective, and efficient way to navigate the city. Whether you’re a resident or a visitor, understanding and utilizing the Hafilat Card can greatly enhance your commuting experience.
